golinzgreen web store FAQ section

There are different ways you can pay for your Lightinthebox.com orders: PayPal Paying with PayPal 1. With PayPal, you can send payment quickly and securely online. 2. Through PayPal, you can pay with credit card, debit card, or bank account balance. 3. Once your order is submitted, you will be redirected to Pay Pal’s site where you could make the payment. Advantages with using PayPal: • Payment is traceable. You can trace the status of your payment using your PayPal account. • Payment does not require you to use your credit card online (you can transfer directly from your bank account). Golinzgreen doesn't see your credit card number (it is safely encrypted through Pay Pal’s server), which limits the risk of unauthorized use. • The location the seller is shipping to (also call the destination country or region). • Google Checkout You can now make purchases on golinzgreen using Google Checkout

A. 12 Month Warranty on All Golinzgreen Products!

A. We don't add taxes, VAT, or other hidden charges. You pay what you see on the checkout page, i.e. goods subtotal + shipping cost. However - In most countries in the world you have to pay taxes on imported goods. Sometimes goods under a certain value, or in certain categories, do not incur taxes. The rules are different in every country.

A. If product name includes 'free shipping', then you will do not need to pay for shipping cost. Free available for every country. For products without ‘free shipping’ are not included in the item prices: you need to use the online system to generate a shipping quote for your order.

A. Please pay attention to the band of cellphone,some kinds of cellphone may can not be used in your country. The band means the frequency that cellphone support. US & Canada support GSM 850mHz/1900mHz Europe support GSM 900mHz/1800mHz Australia support GSM 900mHz/1800mHz Southeast Asia support GSM 900mHz/1800mHz IF you are in US,please do not choose dualband cellphone GSM 900mHz/1800mHz,It will can not be used in US.You can choose triband ones:900/1800/1900 MHz or qualband ones. If you are not sure about the frequency your sim card support,please ask some information the sim card carrier,or you can contact us.

A. Due to the dynamic nature of our product line as well as our effort to provide lowest price to our customer, compiling a catalog would not be very fruitful. Our website contains all the information we have on our products. If you have any specific question, we welcome you to contact our customer service representatives.

A. Of course, we can get you better prices for large volume orders. If you are interested in a quote for a large quantity of items, please contact us with the following details: - The products you want - The exact desired order quantity - Your desired time frame - Any special packing instructions, e.g. bulk packing without product boxes With this information we will get back to you with a quotation..

A. Before returning goods, please contact us first to discuss the issues you are having. 90% of the time we are able to sort out the problem by giving technical support, without you having to send anything back. If there are irremediable defects with the devices, you can return them back to us for repair or replacement under our twelve months warranty.